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Hire a dedicated, experienced, rockstar Guest Manager for your short-term lettings business from as little as £237 per week! Experience hiring 10x faster than on your own and reduce your UK operating costs by at least 68%!
What a Guest Manager Can Do for You
Officium OutsourcedSA Guest Manager is dedicated to creating unforgettable experiences for our guests. Their expertise ensures a seamless stay that fosters loyalty and encourages repeat visits.
Save Time and Elevate Focus
Having an experienced Guest Manager to handle your guests allows you, business owner, to step back from your daily operations and focus on higher-income activities.
Enhance Guest Relations
As the primary point of contact, our Guest Manager addresses inquiries and special requests promptly, enhancing the guest experience. This leads to higher satisfaction and positive reviews, crucial for attracting new bookings.
Streamline Booking Management
They oversee the booking process, ensuring reservations are handled efficiently. This increases operational efficiency, allowing other staff to focus on maintenance and housekeeping tasks.
Facilitate Smooth Check-In and Check-Out
Our Guest Manager coordinates seamless check-in and check-out processes, ensuring guests feel welcomed. This improves communication and creates a positive first and last impression.
Trusted by growing enterprises across the United Kingdom!
What are you waiting for? Join our growing community of satisfied clients!
Slash Your Sales Overhead
Did you know the average salary for an entry-level Guest Manager in the UK is £3,250 per month? That's three times higher than the cost of hiring an Officium Guest Manager!
Select Reliable, Committed Guest Manager
We only accept the top 2% applicants into our talent pool. We value reliability, dedication, experience, and a high quality of work in our candidates.
Ready to Perform
All candidates in our pool bring expertise on demand, giving you access to skilled professionals with specialised knowledge in guest management to elevate service quality. Each candidate is pre-trained on the tools you can rely on from day one.
Adapt with Ease
If a hire isn’t the right fit, no problem—we’ve got you covered! Simply re-staff at no additional cost. We are committed to being your long-term partners, ensuring you always have the right talent for your needs.
Flexible Commitment Terms
Experience the convenience of our commitment options: just a 6-month commitment for fractional roles and a 12-month commitment for dedicated roles. This structure allows you to adjust your staffing solutions according to your evolving needs while ensuring clarity in your partnership.
Trained with leading tools for effective Guest Management.
Join our expanding community of satisfied clients utilising the best in guest management solutions!
OUR STORY
Our track record speaks for itself—with over 300 expertly managed service accommodation units across the United Kingdom, our UK-based leadership is complemented by a dedicated team in the Philippines. With us, you get the best of both worlds—an affordable, high ROI for your business with local expertise and support. Stop trading your time for tasks—invest in one of our guest relations managers to unleash the full potential of your business!
Frequently Asked Questions
What are the benefits of outsourcing my guest management to Officium?
Outsourcing to Officium allows you to concentrate on other crucial aspects of your business, alleviates operational stress, enhances guest satisfaction, and often leads to increased bookings and revenue.
How do I choose the right services from Officium Guest Manager?
Officium offers tailored services to meet your specific needs. Our team has a proven track record, positive client testimonials, and advanced tools to ensure we align perfectly with your business requirements.
Will outsourcing to Officium affect the quality of service my guests receive?
Absolutely not! In fact, outsourcing to Officium can significantly enhance the quality of service your guests receive. Our dedicated guest managers are expertly trained to provide exceptional customer care, ensuring that every guest feels valued and well looked after. Additionally, we establish clear KPIs and targets to maintain high standards and continuously improve our services, guaranteeing a consistently outstanding experience for your guests.
How does communication work with Officium Guest Manager?
Communication with Officium can be customised to suit your preferences, including regular updates, detailed reports, and direct access to your guest manager for any urgent matters. In terms of tools, we use MS Teams as our primary medium of communication.
What is the cost of outsourcing to Officium Guest Manager?
Costs vary based on the level of expertise and working hours you choose. Many businesses find that outsourcing to Officium is more cost-effective than hiring both fractional and dedicated staff, while still delivering high-quality service.
Can I still maintain control over my guest management processes with Officium?
Absolutely! Outsourcing to Officium allows you to maintain oversight and control while benefiting from the expertise and efficiency of our dedicated guest management professionals.
